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Digital identity and payments — startup

Voice as an authentication key, from idea to funded startup

VOiceMe, the first startup to come out of the AI-focused studio. Validation, product design and prototype of a system using voice as a second factor for access, payments and legally binding signatures. First round of €560,000 in 2021.

  • My roleSenior Innovation & AI Product Manager at the studio — validation, product design, prototype
  • Duration2021, validation and prototype stage
  • AreasVoice recognition · Two-factor authentication · Digital signature · Validation · Prototyping
Context

An AI-focused startup studio does not fund other people’s ideas: it builds them in-house, one after another, on tight timelines and budgets. As product lead for the studio, my job was to take each initiative from concept to something demonstrable — or stop it in time. This was the first one to come out of the studio, which made it the one the whole model’s credibility rested on.

The real problem

Two-factor authentication works, but it is friction: passwords to remember, SMS codes, steps that make people abandon a payment halfway through. Voice looks like the obvious answer. The real problem, though, was not technical: it was whether people would trust their own voice to authorise a payment or sign a legally binding document. Recognition that works in a lab but that nobody will accept for signing a contract is a dead product.

How we got there
  1. 01

    Explore

    Opportunity analysis inside the studio: where authentication friction actually costs money — service access, payments, signature — and which of those areas have a regulatory framework that lets a signature carry legal weight.

  2. 02

    Understand

    Validating the idea before building it: verifying the problem with potential users, competitor analysis, business model definition, and setting the conditions under which the initiative was worth continuing.

  3. 03

    Design and build

    Product design and prototype: how you enrol your voice, what happens when recognition fails, how you tell someone they are authorising a payment with their voice without making them feel exposed.

What went into production
  • Validated product and working prototype: voice as a second authentication factor for service access, payments and legally binding signatures.
  • The first startup to come out of the studio, incorporated as a standalone company: VOiceMe.
  • First round closed in 2021: €560,000, subscribed by more than forty Italian and international investors.
  • It went on beyond my involvement: around €925,000 raised in total and a €5.5M pre-money valuation at the last converted round, in 2024.
  • In the same period I helped formalise the studio’s repeatable process for taking a startup from ideation to exit: stages, gate criteria, and the points where you explicitly decide whether to continue or stop.
When this pattern recurs

This applies to any initiative where the technology works but adoption is the real unknown — which, with AI, is almost always. The first question is not “can we build it”, but “will anyone accept using it for something that matters”. Answering that costs a few weeks. Finding out after you have built it costs the project.

The client is not named, for confidentiality. Sector and scale are real, as is everything else here.

Recognise the situation?

If something here resembles your case, send me a couple of lines. If it is not my ground, I will say so straight away.