About

An engineer’s method, a product owner’s craft.

I’m the person who gets it delivered.

Computer engineer from Politecnico di Milano, certified Product Owner, twelve years spent getting complex projects into production for large organisations. Independent since 2018, working remotely from Milan.

Engineering is not what I sell. It is what lets me properly understand what is being proposed: read an architecture, sanity-check an estimate, spot a technical risk early, sit with a development team and speak the same language. What I bring is the method that takes an organisation from “we should do something with AI” to something that works and can be measured.

Gianluca Marzulli
What I do

Three things, and how they hold together.

Method

I facilitate envisioning workshops: I bring innovation scenarios from the client’s industry, surface the underlying needs, identify the opportunities and prioritise them with the people who decide. Discovery follows — user and stakeholder interviews, process mapping, requirements writing. I hold a Master in Digital Transformation (TAG Innovation School) and one in Product Management (Edgemony), plus years teaching and facilitating design sprints, hackathons and open innovation workshops at Talent Garden, VeniSIA, Sprint Factory and Startup Geeks. I know how to surface the right problem — which is rarely the one the client thinks they have — and how to get a room of people with competing priorities to decide.

Design and prototype

From a designed solution to something you can see and try: Figma prototypes, working MVPs built with generative AI tooling where it helps, validation with real users before committing development budget. That was my job as Head of Product and as product lead for every startup in an AI-focused studio. I don’t stop at the slides.

Delivery

Twelve years of product ownership and delivery management. Certified Professional Scrum Product Owner II. Backlog, sprints, prioritisation by real value, remote coordination of teams of up to sixteen people across developers, designers, data scientists and systems engineers, on enterprise clients. The sharpest result I can quote: development time reduced by 25% while product value increased.

The AI track record

Eight years, not two.

I didn’t arrive at agentic AI by following the hype: I have been working on this since 2018. First voice interfaces, then omnichannel conversational automation, then product inside an AI-focused startup studio, then process automation on enterprise platforms. Agents are the next step along the same line.

Presenting the voice skill built for a pharma client, 2018
2018. Presenting the voice skill built for a pharma client, running on Amazon Echo and Google Assistant. Seven years before “agent” became a buzzword.
  1. 2018Voice AIAlexa and Google Home skills for pharma
  2. 2019Conversational AIOmnichannel platform, before generative AI
  3. 2021AI productAI-focused startup studio
  4. 2024Automation and agentsBoomi, agents included, and Shopify
  5. 2026Agentic AIMIT Sloan and an L0–L5 build track
Career

Where I have been.

  • Senior Digital Product Owner · AI & Agile ConsultantFreelance · Sep 2018 — presentDesign, validation and delivery of digital products for enterprises and startups. Cross-functional teams coordinated remotely: developers, designers, data scientists, systems engineers.
  • Principal Project ManagerMind-Mercatis · Nov 2024 — presentLeading teams on integration and automation projects: Boomi, agents included, and Shopify.
  • Chief Operating Officer, then Senior Digital Product OwnerLIFEdata · Feb 2019 — Jun 2024Omnichannel conversational AI and intelligent automation platform. During this period: design and development of Alexa and Google Home skills for a pharma client, in medical and operations areas.
  • Delivery Manager & CoachHinto Group · 2024Coordinating technical teams across multiple software development projects for a multinational consumer electronics retailer.
  • Head of Producteasydoctor · Nov 2021 — May 2022Digital services for patients and hospitals, covering prevention, care and treatment adherence.
  • Senior Innovation & AI Product ManagerFoolFarm · 2021AI-focused startup studio: product lead for every startup in the studio, from ideation to go-to-market.
  • Lecturer, tutor, mentor · Workshop and hackathon hostTalent Garden · 2019 — 2023Teaching Agile, innovation and product validation. Facilitating design sprints, hackathons and open innovation workshops. Tutor for the Digital Transformation and Code Master programmes.
  • Product Specialist & Project ManagerMotorK · 2017 — 2018Digital transformation for the automotive sector and dealer networks.
  • Digital Product & Data MarketerVe Interactive · 2015 — 2017Technical lead and product specialist for the Milan office, trained at the London HQ.
  • Software ConsultantKirey Group · 2013 — 2015Development and maintenance of insurance applications for a major banking group.
Credentials

Education and certifications.

Education

  • BSc in Computer Engineering — Politecnico di Milano
  • Master in Digital Transformation — TAG Innovation School, Talent Garden (scholarship)
  • Master in Product Management — Edgemony / ProductHeroes
  • MIT Sloan — Implementing Agentic AI: Building Your Organizational Playbook (October–November 2026)

Certifications

  • Professional Scrum Product Owner™ II (PSPO II)
  • Boomi Professional Integration Developer
  • Boomi Associate Integration Developer
  • Certified Ethical Hacker
  • Elements of AI
  • Lean Startup Program

Teaching and speaking

  • Speaker on AI at SMAU and other industry events
  • Lecturer at Talent Garden on Agile, innovation and product validation
  • Lecturer, tutor and mentor for the Digital Transformation and Code Master programmes
  • Facilitator of hackathons, design sprints and open innovation workshops
  • Pre-seed startup mentorship: Startup Geeks, FoolFarm, Sprint Factory, VeniSIA, VGen, Nova, Grownnectia
  • Publication: La Digital Transformation e l’innovazione tecnologica delle PMI italiane nel 2018

Recognition

  • Scholarship for the Master in Digital Transformation
  • Special award, Best Communication — CiùCiù Digital Hack
  • Runner-up — TOBi Hack Day, Vodafone Hackathon